Our values & ethos

Product being poured into mixing vat

Commitment to quality

We believe that exceptional skincare starts with superior raw materials. We carefully source our ingredients, prioritising quality over cost, ensuring that our clients receive the best possible formulations.

Person's hands holding calendula flowers in a mixing bowl

Innovation & creativity

We specialise in non-traditional skincare ingredients. From foraged and upcycled to farm-grown botanicals, and are known for turning unconventional ideas into standout formulations. Our in-house New Product Development (NPD) team work closely with clients to co-create inventive, high-performance products that challenge the norm and capture attention in a crowded market.

Organic flowers in glass dishes

Environmental responsibility

Sustainability is at the core of our operations. Our commitments include:

• High natural ingredient content
• Minimising high-energy manufacturing
• Reducing water usage in formulations
• Using natural cleaning materials
• Recycling & reusing packaging and equipment
• Offering refillable product options

As one of the original Soil Association licensees, we uphold the highest standards of environmental responsibility.

Various logos of accreditations

Quality control & accreditation

We are committed to consistent excellence in manufacturing. 
Our certifications include:

• ISO 9001 accredited
• BRC Accreditation (British Retail Consortium)
• GMP (Good Manufacturing Practice) Standards
• Members of The International Fragrance Association (IFRA)
• COMOS Natural and COSMOS Organic with the UK Soil Association

We track ingredient provenance from farm to finished product, ensuring transparency and traceability. Our organic licence is verified annually by the UK Soil Association.

A group of NSS staff chatting in the office

Service delivery & communication

We understand that running a skincare brand is challenging, which is why we prioritise transparency, reliability, and proactive communication. Our dedicated team guides you through every stage, from development to production and delivery.

Unlike many manufacturers, we go beyond simply fulfilling orders. We work closely with you to align with your marketing activities and launch schedules, ensuring you have the right products when you need them. Your feedback is essential to our continuous improvement.

Get in touch today